Cookie Policy
Effective date: 1 June 2025
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work, remember your preferences, and help site owners understand how their service is being used. Cookies cannot run code or deliver viruses.
2. How we use cookies
Velora uses cookies to:
- Keep you signed in between page visits (session management).
- Protect against cross-site request forgery (security).
- Remember your language preference.
- Understand how users navigate the platform in aggregate (analytics).
We do not use cookies to serve personalised advertising or to track you across third-party websites.
3. Categories of cookies we use
Required for the Platform to function. Without these cookies you cannot log in or use core features. These cannot be disabled while using the service.
Remember choices you make (e.g. language) so you don't have to re-select them on every visit. Disabling these may degrade certain features.
Collect anonymised information about how users interact with the Platform. The data is aggregated and cannot be used to identify you individually. You can opt out in your browser settings.
4. Specific cookies we set
| Name | Category | Purpose | Duration |
|---|---|---|---|
| next-auth.session-token | Essential | Maintains your authenticated session across page loads. | Session / 30 days |
| next-auth.csrf-token | Essential | Prevents cross-site request forgery attacks during authentication. | Session |
| __Host-next-auth.csrf-token | Essential | Secure variant of the CSRF token for HTTPS environments. | Session |
| NEXT_LOCALE | Functional | Remembers your preferred language (English or Spanish). | 1 year |
| _velora_anon | Analytics | Anonymous identifier used to understand how the site is used in aggregate. Contains no personal data. | 90 days |
5. Third-party cookies
We use the following third-party services that may set their own cookies:
- Stripe — our payment processor. Stripe sets cookies to prevent fraud during checkout. See Stripe's Cookie Policy.
We do not use Google Analytics, Facebook Pixel, or any advertising networks.
6. Managing cookies
You can control and delete cookies through your browser settings. Here are links to cookie management instructions for popular browsers:
Please note that disabling essential cookies will prevent you from using core features of the Platform, including logging in.
7. Legal basis
Essential cookies are used on the basis of legitimate interest — they are strictly necessary for the service to function. Functional and analytics cookies are used on the basis of your consent, which you can withdraw at any time via your browser settings.
8. Changes to this policy
We may update this Cookie Policy when we add or change cookies. Material changes will be communicated via the Platform. The effective date at the top of this page reflects the most recent version.
9. Contact
For questions about our use of cookies, contact us at privacy@velora.com.